Privacy Policy
What we collect, why we collect it, who we share it with, and the choices you have. Updated November 2026.
Looking for the complete policy? For the complete policy for Homes by Roberts Realty brokered by eXp Realty, see the eXp policy: Privacy Policy (opens in a new tab).
Susan Roberts, Associate Broker, Homes by Roberts Realty brokered by eXp Realty ("we" or "us") operates this website and the Everything Hamilton County community site. This page explains what information we collect, who it is shared with, and the choices you have.
Information we collect
- Contact and inquiry information: When you fill out a contact form, the "Find Your Next Move" quiz, or the newsletter signup, we receive the details you provide, such as your name, email address, phone number, and the message or preferences you share.
- Property search information: The home value and property search tools may collect the address or search terms you enter so they can return results.
- Automatically collected information: Google Analytics collects usage data such as pages visited, time on site, device and browser type, and approximate location. The Meta (Facebook) Pixel collects information about your visits so we can measure advertising and show relevant ads. These tools set cookies in your browser (_ga, _gid from Google; _fbp, _fbc from Meta).
How we use information
We use the information you provide to respond to your inquiry, send you listings and market updates you request, and provide the services you ask for. Usage and advertising data help us understand how the site is used and improve our marketing.
Who we share information with
- Service providers: We use Google Analytics, Meta (Facebook) Pixel, and Zapier to process site analytics, advertising, and lead delivery. These vendors process data under their own privacy policies.
- Business context: Homes by Roberts Realty is brokered by eXp Realty, and information you submit may be handled within that relationship. For more detail, see the eXp Realty privacy policy linked above.
We do not sell your personal information.
Your choices
- Marketing email: If you sign up for listings or updates, you may unsubscribe at any time by replying to any email you receive or by contacting us directly.
- Cookies and advertising: You can block or delete cookies in your browser settings. Google and Meta each offer tools to control the ads you see; see Google Ads Settings and Meta Ad Settings.
- Contact us: To ask about this policy or request access to or deletion of your information, contact Susan Roberts at homesbyrobertsrealty@gmail.com or 317-777-9146.
